We uphold a quality culture and to embrace quality as a core value at SMI, we recognize that “quality is a cornerstone of precision.” Our precision is our promise to our customers to deliver their vision with the highest quality
QUALITY
ACCOUNTABILITY
As we create a culture of accountability and to support accountability as a core value at SMI, we emphasize that “the rules apply to everyone.” “Everyone” is a top-down and bottom-up approach to creating and maintaining routines that enforce accountability as a cultural norm.
COLLABORATION
We strive for a collaborative culture and to support collaboration as a SMI core value, we emphasize that “we all need to help each other.” Being helpful is a mindset that underscores the importance that our interdependent relationships play in the ability of all of us to achieve our best performance and deliver our highest value.
SAFETY
Safety is a priority at SMI. As an SMI core value, we acknowledge the importance of “a safe working environment” to maintain a stable culture. We emphasize all measures of safety for the benefit of everyone.
INTEGRITY
To create a culture of integrity and to support integrity as an SMI core value, we expect that “we will treat each other with integrity.” Acting with
integrity demands that we behave decently, honestly, and ethically to all and with respect to the company.
CONTINUOUS IMPROVEMENT
We value continuous improvement in our culture and to reinforce continuous improvement as an SMI core value, we will “constantly evaluate and improve our processes.” Continuous improvement is a mindset that seeks incremental improvements over time and embraces breakthrough improvements for us to achieve our best performance and deliver our highest value.